Updated September 11, 2026
Privacy notice
For account, privacy or service questions, contact support@3dcove.com.
About this notice
This notice describes how the 3dcove service handles information when you browse the library, create an account or save assets. Contact 3dcove Support at the address above for privacy questions or requests concerning your account.
Google sign-in
If you choose Google sign-in, Google shares basic account information, such as your email address, profile name and profile image, to create or authenticate your 3dcove account. This sign-in does not request access to your Gmail messages or Google Drive files. Your Google password is not shared with 3dcove.
Information used to provide the service
Account information includes your email address, authentication information and optional display name. Product records include your boards, saved assets, notes, acquisitions, download allowances, and account restrictions. Consent records record the relevant notice version, preference and server timestamp.
Service providers
3dcove uses self-hosted Supabase for accounts and application records, Hetzner for hosting, Cloudflare for the website and media delivery, and Resend for email delivery. Polar hosts paid checkout and handles payment information under its own terms and privacy notice. 3dcove receives the order, subscription, customer and billing status needed to provide membership; it does not receive or store your complete card number. Asset delivery may take you to Google Drive, where Google’s own terms apply.
Optional marketing emails
You can choose whether to receive library reminders, recommendations based on your downloads, and Premium offers in your account settings. We record your choice, the notice version and the time it changes. You can withdraw this preference in your account. Promotional delivery is currently paused. Creating an account or signing in with Google does not subscribe you to marketing. Essential email verification and password recovery messages are separate from promotional emails.
Why information is used
Account and workspace information is used to provide the service you request. Technical request information, including IP addresses and browser information, may be processed by hosting and security providers to deliver the site, prevent abuse and investigate errors.
Product analytics permission
When you create an account and accept the Terms and this Privacy notice, you also permit 3dcove to record a bounded set of catalog, asset-view and search events to improve discovery and the service. This does not include notes, board or project names, full URLs, contact details, payment data, access tokens or signed provider links. You can withdraw or restore this permission below at any time without losing your account.
Optional Google Analytics
Google Analytics is separate from your account agreement and uses analytics cookies by default to measure visits. Choosing Analytics off in Manage stops Google measurement and removes analytics cookies. Accepting also enables the 3dcove product analytics record. While Google Analytics is enabled, Google may receive a cookie or similar browser identifier, coarse geography, sanitized page paths and limited product interaction events. Google’s Business Data Responsibility commitments apply to Google’s processing; see Google’s Business Data Responsibility information. Use the Cookie preferences control below to change this choice.
Storage and account deletion
Account and workspace records are stored while your account exists. Requesting account deletion starts an account closure process; it does not immediately erase all records or backup copies. Final deletion and anonymisation are not yet automated. Contact support to request access, correction or deletion and to ask about the status of your request. No fixed deletion deadline is promised by this notice.
Providers and international processing
The providers listed above may process information outside your country. Opening an external download or payment service subjects that interaction to the provider’s own privacy notice. Google sign-in does not authorise access to your personal Drive files.
Your choices
You can choose email registration instead of Google sign-in and remove 3dcove’s access through your Google account settings. Removing Google access does not itself delete your 3dcove account. Contact support to exercise applicable privacy rights or make a complaint about how your information is handled.